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Last Updated: January 2024

Introduction

This page provides additional information for visitors from the European Economic Area (EEA) regarding the General Data Protection Regulation (GDPR). This information supplements our main Privacy Policy and explains how we comply with GDPR requirements when processing personal data of EEA residents.

Data Controller

delta ibex acts as the data controller for personal information collected through this website. Our contact details are:

delta ibex
245 King Street West, Suite 1200
Toronto, Ontario M5V 1J2
Canada

Email: [email protected]

Legal Basis for Processing

We process personal data of EEA residents based on the following legal grounds:

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

International Data Transfers

As we are based in Canada, personal data collected from EEA residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. We take appropriate measures to ensure that your personal data receives an adequate level of protection when transferred outside the EEA.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods are determined based on:

Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significantly affects you.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month. This period may be extended by two additional months where necessary, taking into account the complexity and number of requests.

We may need to verify your identity before processing your request. There is generally no fee for exercising your rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

Right to Lodge a Complaint

If you believe we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.

Updates to This Information

We may update this GDPR compliance information periodically. We encourage you to review this page regularly to stay informed about how we protect the personal data of EEA residents.